Terms of Service

1. Acceptance of Terms

By accessing or using CallCall.ai ("CallCall.ai", "we", "our", or "us"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree, you must not use our services.

2. Description of Services

CallCall.ai provides AI-powered communication services including:

• AI voice agents
• Call handling and routing
• SMS messaging
• Call summaries and automation

Services may be provided on a subscription or usage basis.

3. SMS Communication Use Cases

By providing your phone number and opting in, you consent to receive SMS communications related to:

• Appointment confirmations
• Service notifications
• Operational updates
• Call summaries or follow-ups

We do not send unsolicited marketing messages.

4. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

• STOP – to unsubscribe
• START – to re-subscribe

For help, reply HELP or contact support using the details below.

5. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

6. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

7. Eligibility (18+)

You must be at least 18 years old to use CallCall.ai.

By using our services, you confirm that you meet this requirement.

8. User Responsibilities

9. Messaging Compliance

You are responsible for ensuring that all communications sent using CallCall.ai:

• Have proper recipient consent
• Include opt-out instructions where required
• Comply with applicable laws

CallCall.ai may suspend services for non-compliance.

10. Call Recording & AI Processing

Calls may be recorded or analyzed to provide summaries and improve performance.

You are responsible for complying with call recording consent laws in your jurisdiction.

11. Payments

Fees are billed based on your selected plan or usage.

Failure to pay may result in suspension or termination.

12. Service Availability

We strive for reliable service but do not guarantee uninterrupted operation.

13. Intellectual Property

All CallCall.ai software and technology remain our property.

14. Privacy

Use of our services is also governed by our Privacy Policy:

• 👉 https://callcall.ai/privacy

15. Termination

We may suspend or terminate services for misuse or legal requirements.

16. Limitation of Liability

CallCall.ai is not liable for:

• Indirect damages
• Loss of data or profits
• AI-generated inaccuracies

Use is at your own risk.

17. Indemnification

You agree to indemnify CallCall.ai for violations caused by your misuse.

18. Updates

We may update these Terms periodically.

19. Customer Support Contact

For support or questions:

• 📧 support@callcall.ai
• 🌐 https://callcall.ai

20. Governing Law

These Terms are governed by applicable operational jurisdiction laws.