Last updated: January 2026
1. Acceptance of Terms
By accessing or using CallCall.ai (“CallCall.ai,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use our services.
2. Description of Services
CallCall.ai provides AI-powered voice and messaging solutions, including but not limited to:
AI voice agents
Call handling and routing
SMS and voice communications
Call summaries, transcripts, and automation
Services are provided on a subscription or usage-based basis unless otherwise stated.
3. Eligibility
You must be at least 18 years old to use our services.
By using CallCall.ai, you represent that you meet this requirement.
4. User Responsibilities
You agree to:
Provide accurate and lawful information
Obtain all required consents before submitting phone numbers to our platform
Use the services only for lawful and permitted purposes
Comply with all applicable laws, including telecommunication, privacy, and consumer protection laws
You agree not to:
Use the services for spam, fraud, or deceptive practices
Send unsolicited or unlawful communications
Violate carrier, TCPA, or A2P 10DLC requirements
Misrepresent your identity or affiliation
5. Messaging & Communication Compliance
By using CallCall.ai’s messaging and voice features, you acknowledge that:
You are responsible for obtaining proper opt-in consent from message recipients
Messages must include opt-out instructions where required
CallCall.ai may suspend or terminate services for non-compliance
CallCall.ai is not responsible for violations caused by user misuse.
6. Call Recording & AI Processing
Calls may be recorded, transcribed, or analyzed by AI systems to provide services such as call summaries and quality improvements.
You are responsible for complying with all applicable call recording consent laws in your jurisdiction.
7. Payments & Billing
Fees are charged according to your selected plan or usage
All payments are non-refundable unless otherwise stated
We reserve the right to modify pricing with reasonable notice
Failure to pay may result in service suspension or termination.
8. Service Availability
We strive for reliable service but do not guarantee uninterrupted or error-free operation.
CallCall.ai may temporarily suspend services for maintenance, upgrades, or technical issues.
9. Intellectual Property
All software, branding, content, and technology related to CallCall.ai are the property of CallCall.ai or its licensors.
You may not copy, modify, reverse engineer, or redistribute any part of the services without written permission.
10. Data & Privacy
Your use of CallCall.ai is also governed by our Privacy Policy, which explains how we collect and use data.
11. Termination
We may suspend or terminate your access:
For violation of these Terms
For misuse of the platform
To comply with legal or carrier requirements
You may terminate your account at any time by discontinuing use.
12. Limitation of Liability
To the maximum extent permitted by law, CallCall.ai shall not be liable for:
Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Errors or inaccuracies in AI-generated outputs
Use of the services is at your own risk.
13. Indemnification
You agree to indemnify and hold harmless CallCall.ai from any claims, damages, or liabilities arising from:
Your misuse of the services
Your violation of laws or regulations
Your failure to obtain proper consent
14. Modifications to Terms
We may update these Terms from time to time.
Changes will be posted on this page with an updated “Last updated” date.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which CallCall.ai operates, without regard to conflict of law principles.
16. Contact Information
For questions regarding these Terms, contact:
Email: [email protected]
Website: https://callcall.ai